Q: How to make a return or exchange?

A: Please pay attention to unpacking and inspecting the goods when you receive the goods. If physical damage occurs, please take a picture and refuse to accept it, and contact customer service in time. Within 15 days of receiving the goods, if the goods are damaged, missing accessories and other quality problems, returns and exchanges are supported, and the merchant shall bear the freight. If the return is due to personal subjective reasons (I don't like it or don't want it), the product will not affect the secondary sales, and the return will be supported within 7 days and the exchange will be within 15 days. If there is a situation that affects the secondary sales, such as: the use behavior has occurred, the original equipment has been unpacked, the accessories are lost, etc., it will not support 7-day return and exchange without reason.